Terms of service

Effective Date: January 30, 2026
Last Updated: January 30, 2026

Welcome to Banawat

These Terms and Conditions ("Terms") govern your use of the Banawat website (banawatbyamayra.com) and your purchase of products from our online store. By accessing our website and placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or making a purchase. If you do not agree with these Terms, please do not use our website.

1. General Terms

1.1 Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and customers of our website.

1.2 Eligibility

You must be at least 18 years old to make purchases on our website. By placing an order, you represent that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

1.3 Account Registration

To make purchases, you may need to create an account. You are responsible for:

• Providing accurate and complete information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

1.4 Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.

2. Products and Pricing

2.1 Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However:

• Colors may vary slightly due to monitor settings
• Product images are for illustration purposes
• We do not warrant that product descriptions are error-free
• We reserve the right to correct errors and update information

2.2 Pricing

• All prices are displayed in INR (Indian National Rupee) with symbol ₹ and include applicable taxes unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Special offers and promotions are subject to specific terms and conditions

2.3 Product Availability

• Product availability is subject to change without notice
• We reserve the right to limit quantities or discontinue products
• If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative

3. Orders and Payment

3.1 Placing an Order

When you place an order:

• You make an offer to purchase the products at the stated price
• We will send you an order confirmation email
• Order confirmation does not constitute acceptance of your order
• We reserve the right to accept or reject any order

3.2 Payment

• Payment must be made at the time of ordering
• We accept credit cards, debit cards, PayPal, UPI, Wallets, etc.
• Payment is processed through secure, encrypted payment gateways
• You authorize us to charge your payment method for the total order amount

3.3 Order Acceptance

We reserve the right to:

• Refuse or cancel any order for any reason
• Limit order quantities
• Refuse service to anyone
• Cancel orders that appear fraudulent or suspicious

3.4 Pricing Errors

If we discover a pricing error after you place an order:

• We will notify you of the error
• You may choose to proceed at the correct price or cancel the order
• If we cannot contact you, we may cancel the order and refund any payment

4. Shipping and Delivery

4.1 Shipping

• Shipping is available to India and the rest of the world, with different pricing and rules - Read More - Click Here
• Shipping costs are calculated at checkout based on destination and order weight
• We partner with reliable courier services for delivery
• Delivery timeframes are estimates and not guaranteed

4.2 Delivery

• You must provide a complete and accurate shipping address
• We are not responsible for delays caused by incorrect addresses
• Risk of loss passes to you upon delivery to the shipping address
• Signature may be required for delivery

4.3 International Orders

For international orders:

• Additional customs duties and taxes may apply
• You are responsible for all customs charges
• Delivery times may vary based on customs clearance
• We are not responsible for customs delays or charges

5. Returns, Exchanges, and Refunds

Please refer to our separate Shipping and Returns Policy for detailed information on:

• Return eligibility and timeframes
• Exchange procedures
• Refund processing
• Non-returnable items

6. Intellectual Property

6.1 Ownership

All content on this website, including but not limited to:

• Text, graphics, logos, images, photographs
• Product descriptions and designs
• Website design and layout
• Software and code

is the property of Banawat or our licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Restrictions

You may not:

• Copy, reproduce, or distribute website content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or extract source code from our website
• Create derivative works based on our content

6.3 Product Images

Product images and designs are copyrighted. Unauthorized use, reproduction, or distribution is prohibited.

7. Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose
• Impersonate any person or entity
• Interfere with or disrupt the website or servers
• Attempt to gain unauthorized access to any part of the website
• Use automated systems (bots, scrapers) without permission
• Upload viruses or malicious code
• Engage in fraudulent activity
• Violate any applicable laws or regulations

8. User Content

8.1 Reviews and Feedback

If you submit reviews, comments, or feedback:

• You grant us a non-exclusive, royalty-free license to use and publish your content
• You warrant that your content is original and does not violate any rights
• We reserve the right to remove or edit any content
• You are solely responsible for your submissions

8.2 Prohibited Content

You may not submit content that:

• Is defamatory, obscene, or offensive
• Infringes on intellectual property rights
• Contains viruses or malicious code
• Violates any laws or regulations

9. Disclaimers and Limitations of Liability

9.1 Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability and fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free operation

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the product
• We are not liable for damages resulting from product use or inability to use
• We are not responsible for third-party content or services

9.3 Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your use of the website or products
• Your violation of any rights of others

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India (New Delhi, Delhi), Delhi-NCT State, without regard to conflict of law principles.

10.2 Dispute Resolution

Any disputes arising from these Terms or your use of the website shall be resolved through:

1. Good faith negotiation
2. Mediation (if negotiation fails)
3. Binding arbitration or legal proceedings in New Delhi, Delhi-NCT State - India

10.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class action lawsuits.

11. Termination

We reserve the right to:

• Terminate or suspend your account at any time for any reason
• Refuse service to anyone
• Remove or disable any content
• Take legal action for violations of these Terms

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Banawat regarding the use of our website and purchase of products.

14. No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

15. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

16. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions or regulations
• Pandemics or health emergencies
• Transportation disruptions
• Supplier failures

17. Contact Information

For questions about these Terms and Conditions, please contact us:

Banawat By Amayra

Email: banawatbyamayra@gmail.com, support@banawatbyamayra.com

Phone: +91 9311109363

Address: 3/41, Near Jhulelal Mandir, Nirmal Puri, Nirmal Colony, Block 3, Amar Colony, Lajpat Nagar, New Delhi, Delhi, (110024) India

18. Acknowledgment

By using our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.